Who we are

Welcome to eraa.store (“we”, “our”, “us”). We are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy outlines how we collect, use, and handle your personal information when you visit our website, use our services, or make a purchase.Our website address is: https://eraa.store/.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

After approval of your comment, your profile picture may be visible to the public in the context of your comment.

Information We Collect

a. Personal Information
When you place an order, subscribe to our newsletter, or interact with our services, we may collect the following personal information:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Payment information (إن شاء الله will be processed securely by our payment gateway)

b. Non-Personal Information
We may also collect non-personal information such as:

  • IP address
  • Browser type
  • Operating system
  • Pages visited on our site
  • Referring website

How We Use Your Information

We use your personal information for the following purposes:

To improve our website and services based on user feedback

To process and fulfill your orders

To communicate with you about your orders and provide customer support

To send promotional emails and newsletters (you may opt-out at any time)

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following cases:

To comply with legal obligations or get our rights and the rights of others.

Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to enhance your browsing experience. You can manage cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our site.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before providing any personal information.

Information Update and Deletion

You can contact us regarding your personal information:

  • Access and update your information
  • Request deletion of your data (subject to legal obligations)
  • Opt-out of marketing communications

To exercise these rights, please contact us at support@eraa.store.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you إن شاء الله of any significant changes by posting the updated policy on our website. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
info@eraa.store
support@eraa.store